New customers wait six weeks to go live.

With WorkWeaver, they go live in under two weeks, on the plan they agreed at kickoff.

Day 1 · Signed

The plan: live on day 12. About six hours of real work.

Week 1 · Kickoff

Fourteen decisions. One person's notes.

The call goes well. Then nobody owns the next step.

Care-company kickoff, notesOwner
  • Staff file from their ITNone
  • Three shift patterns to set upNone
  • North site goes firstNone
  • Weekly payroll exportNone
  • Training on site, both sitesNone
  • and 9 more

Weeks 2 to 4 · Waiting on the customer

"Bumping this."

Three reminders for one staff file. Their IT lead is busy with a move.

# fieldnote-care, shared channel3 messages
RaniaDay 10

Hi Dev, any news on the staff file?

RaniaDay 17

Bumping this.

RaniaDay 24

Bumping this. Training depends on it.

No reply

Week 5 · The file arrives

Wrong columns.

412 rows, exported from their old system. Another round of emails.

staff_FINAL.csv412 rows
namesiteshift
J. OkaforNorthEarly
North07700
M. SilvaSouthLate
South07911

Day 44 · Live

Training, moved three times.

It waits on the data, so every slip moves it again. Live on day 44.

On-site training4 dates
Day 37Day 40Day 41Day 43, held
A paper project plan on an office wall, its strips of tape moved to the right.

Six hours of work. Forty-four days.

Signed to live44 days
Reminders the onboarding lead sends11
Kickoff decisionsIn one person's notes

The plan lives in their tools.

Only onboarding uses

RocketlaneGUIDEcxArrowsWalkMePendoUserpilotDigio

Every team shares

ZoomSlackAsanaHubSpotGmailMicrosoft Teams

With WorkWeaver

Same plan. Kept.

An agent joins the kickoff, owns every next step and chases nobody twice. Rania approves; the customer always knows what's next.

In Slack, after the kickoff · Day 1, 11:30
14 decisions from today's call, each with an owner and a date. Data file from their IT by Friday. Post it in the shared channel?
Rania approves at 11:32.
To their IT lead · Day 2
Here is the exact template for your staff file, with an example row. Two columns are optional.
File in on day 4.
To Rania, onboarding lead · Day 4
Their file is in. 2 rows have no shift pattern. I've asked their ops lead. Training is booked for day 10.
Live on day 12.
A small training room set up for a customer's team, chairs facing a screen.
  • Rania, onboarding leadChased files and wrote remindersTrains the customer's team in person
  • Their ops leadWasn't sure what came nextAlways knows the next step
  • Head of customer successGuessed which accounts would slipSees every account's next step
Read more

A customer who goes live fast, with every promise from the kickoff kept, starts getting value in week two instead of month two. The onboarding lead spends the saved time teaching, not chasing.

The agent works in the tools the team already has: the meeting, the shared Slack channel, the project plan and email. Anything that changes what is included or a promised date goes to Rania, who approves in one tap with the trade-off attached. One agent carries the work across every department, reading and writing to one company-wide memory. Every change is tested on your own past work before it goes live.

Find the one bottleneck that moves your whole company.

Bring it to a 30-minute call. We'll map it with you.