--- title: "Renewals are noticed a week before they lapse · WorkWeaver" description: "The warning signs were there four months early, in five different tools. With WorkWeaver, the risk is spotted 120 days out and the account manager visits in time." url: https://workweaver.ai/workflows/renewals.md canonical: https://workweaver.ai/workflows/renewals/ updated: 2026-10-21 --- # Renewals are noticed a week before they lapse. The warning signs showed up **four months** early. Nobody was looking. Here is how they get seen in time. *A 180-day ring that closes at the renewal date, 1 March. Five warning signs appear between day -127 and day -45, all unseen. The risk is noticed on day -7.* Five warning signs. All unseen. Noticed on day -7. ![An empty desk in a factory safety office, a closed binder and a hard hat left behind](https://workweaver.ai/assets/img/renewals/hero.webp) **Month 8**The customer's champion leaves. The new safety head never logs in. ## Five signs. Five tools. Each one sat in a different place. The renewal was months away, so nobody opened them together. Email *1* Day -127 Delivery failed Ravi Menon, the former champion. He no longer works here. Your product *2* Day -112 Ravi Menon Removed Joy, safety head Never active Product analytics *3* Day -90 · Logins, the customer Sep Oct Nov Dec **Down 52%** since October Help desk *4* Day -84 Training videos won't load Waiting 6 days Course in Hindi for Pune? Waiting 7 days Calendar *5* Day -45 Quarterly review with the customer Last held with Ravi. Never rebooked. CRM **A plastics maker**Healthy Renewal 1 March · USD 84,000 a year Still green in the CRM. Nobody notices. Day -7 ## The renewal reminder goes out. Tara calls once. Too late. **Joy, the plastics maker** Re: Your renewal on 1 March Hello Tara, thanks for the reminder. We've chosen another provider. Day 0 · Lapsed USD 84,000 a year, gone. The signs were there four months early. With WorkWeaver ## Seen at day -120. The agent reads all five tools and tells Tara while there is still time. *The same ring. All five signs seen. Noticed on day -120, a brief on day -90, a site visit on day -60, renewed on day -14 for two years with 2 more sites.* To Tara, account manager · Day -120 Your champion at the plastics maker left last week. His email now bounces. The new safety head, Joy, hasn't logged in. Renewal is 1 March, USD 84,000. Introduce yourself? Tara books a call with Joy. To Tara · Day -90 Customer brief: logins down 52% since October. 2 tickets waited over 5 days. Joy wants training in Hindi for the Pune site. To Joy, the safety head · Day -88 Hello Joy, Tara would like to visit Pune on 4 January with a training plan for your 3 sites. Does 10:00 suit you? Joy says yes. ![A site office table with an orange hard hat, a one-page plan and two cups](https://workweaver.ai/assets/img/renewals/visit.webp) **Day -60.** Tara visits Pune with a training plan. ![A quiet plastics factory floor in the early morning](https://workweaver.ai/assets/img/renewals/floor.webp) **Day -14.** Renewed for two years, with 2 more sites. Risk noticed 7 days before renewal **120 days before** Warning signs seen 0 of 5 **5 of 5, in one brief** The renewal Lost, USD 84,000 a year **2 years, plus 2 sites** **How it works** The signs were all there: a bounced email, falling logins, slow tickets. They sat in five different tools. The agent reads all of them and tells the person who owns the relationship while there is still time. Tara approves every price and term in one tap, with the brief attached. She spends her time visiting customers, not reading a CRM where every account is green. What support hears on Monday reaches Tara by Tuesday. ### Only customer teams use Gainsight ChurnZero Planhat Vitally Zendesk Freshdesk Zoho Desk ### Every team shares Salesforce HubSpot Gmail Google Calendar Slack WhatsApp ## Find the one bottleneck that moves your whole company. Bring it to a 30-minute call. We'll map it with you. Book a call with Founder Human version: https://workweaver.ai/workflows/renewals/