--- title: "30-day invoices get paid on day 64 · WorkWeaver" description: "An invoice sits in a general inbox, gets parked on a missing PO number and a short delivery, and is paid on day 64. With WorkWeaver agents, the problem is found on day 2 and the invoice is paid on day 30." url: https://workweaver.ai/workflows/late-payments.md canonical: https://workweaver.ai/workflows/late-payments/ updated: 2026-10-21 --- # 30-day invoices get paid on day 64. With WorkWeaver, the problem is found on day 2 and the invoice is paid on day 30. ![A strapped pallet of flat cartons in a dispatch bay, an invoice envelope on top.](https://workweaver.ai/assets/img/late-payments/hero.webp) Day 1 **Not due**Invoice 2291, terms 30 days Current Not yet due 1–30 days late 31–60 days late 61+days late Invoice 2291 10,000 cartons USD 48,000 The customer Parked: no PO number 200 short Paid ## Sent to a general inbox. Nobody there knows the order. To: accounts@ · Invoice 2291 Day 1 Reply None ## Three reminders. Unread. Due on day 31. The automatic chasers go out on time. Reminder: invoice 2291 is due Day 31 · Not opened Reminder: invoice 2291 is overdue Day 35 · Not opened Second reminder: invoice 2291 Day 39 · Not opened ## Day 41, the first call. Parked since day 1: no PO number, and 200 cartons short. The credit note waits on the warehouse. Call to the customer's accounts Day 41 No PO number on the invoice Parked Delivered 9,800 of 10,000 Disputed ## Paid in their next run. USD 47,040, 34 days late. About 35 minutes of real work, spread over 64 days. Received from the customer Day 64 USD 47,040 · invoice 2291 less credit note 34 days late ## Not a customer who won't pay. An invoice nobody could pay. ![A full office mail tray, one envelope sliding off the edge.](https://workweaver.ai/assets/img/late-payments/inbox.webp) Day 1: the general inbox. ![A pallet of cartons with a gap in the top layer, a delivery note on a clipboard.](https://workweaver.ai/assets/img/late-payments/short.webp) Day 41: the 200 missing cartons, found. With WorkWeaver ## It never leaves Current. An agent sends the invoice to the right person, hears about the 200 cartons on day 2, and asks finance before anything changes. Current Invoice 2291 · PO 7731 Day 2 USD 47,040 The customer's accounts team 200 short, agreed Credit note · USD 960 · approved by Omar Paid · Day 30 In their payment run on the 28th, as promised on day 2. 1–30 31–60 61+ 1. **Day 1**The agent sends the invoice to the customer's accounts team, with their PO number. 2. **Day 2 · 9:30**They reply: 200 cartons short. The delivery note agrees. 3. **Day 2 · 9:58**Finance approves a USD 960 credit note with one tap. 4. **Day 30**Paid in their payment run, as they promised on day 2. To Omar, finance manager · Day 2, 9:50 The customer says 200 cartons were short. Our delivery note shows 9,800 of 10,000. Credit note for USD 960? Omar approves at 9:58. To Helena, the customer's accounts · Day 2, 10:00 Thank you, you're right. Credit note for USD 960 attached. New total USD 47,040, PO 7731. Which payment run will it go in? Helena: our run on the 28th. To Wen, account manager · Day 30 The customer paid USD 47,040, on time. Helena mentioned a new snack line in March. Worth a call? **Omar, finance manager**Called customers about overdue money Sets credit terms and plans cash with the owner **Wen, account manager**Was asked to chase payments on sales calls Talks to customers about new orders **Helena, the customer**Found the short delivery in week six Had a correct invoice on day 2 **Read more** Most late money isn't a customer refusing to pay. It is an invoice parked on a missing PO number, or a short delivery nobody heard about. The agent finds the reason in the first week. Omar approves every credit note in one tap, with the delivery note and the reply attached. It writes from your finance mailbox, reads the delivery notes and the customer's replies, and keeps every promise to pay with a date. Key accounts are never put on hold without the account manager. What the warehouse delivered reaches Omar before he approves. ### Only finance uses Stripe HighRadius Razorpay Cashfree Chargebee BILL Net banking ### Every team shares Microsoft Outlook Gmail Excel WhatsApp Slack Zoom ## Find the one bottleneck that moves your whole company. Bring it to a 30-minute call. We'll map it with you. Book a call with Founder Human version: https://workweaver.ai/workflows/late-payments/